ParentSquare

Yes, ParentSquare is replacing the robo platform SchoolMessenger. We have found that there were multiple platforms being used across the OHM BOCES because they provided different functions.

No, if you prefer, you can navigate to https://www.parentsquare.com/signin from a computer and do all of the same ParentSquare activities.

To download, search for ParentSquare in the Apple or Google App Stores. 

The OHM BOCES uses many different communication platforms when it comes to snow days and announcements, including Facebook and the OHM BOCES website. OHM BOCES closings will be announced on local television and radio stations.

Please check your spam to see if any ParentSquare messages ended up there, and mark them as "Not Spam." Also add donotreply@parentsquare.com to your email contacts so your server recognizes our messages. If you still are not receiving emails, please contact support@parentsquare.com. 

Please go to parentsquare.com and on the login page click "Forgot Password." Put in your email or phone number and you will be sent a link to reset your password.

If you wish to change your contact information, please click on your name in the top right corner and go to "My Account." From your account page, click "Edit Account" and you will be able to change your contact information. If you receive an error message when trying to edit your phone number or email, please contact webmaster@oneida-boces.org to make the change. Here is a help article on changing account information. Please note that it can take up to 24 hours for this change to take effect. 

You can customize your language settings by going to "My Account" and clicking "Change This" under language settings. From there, you can choose any language you prefer from the drop down menu and you will start to receive content in that language. Here is a help article on how to change your language settings.

No. But what a registered user can see and have access to and what a non-registered user can see and have access to will be different. For a detailed list of registered vs non-registered please click here to view an article on registration settings. 

If you can't sign into ParentSquare with your email or phone number, please contact webmaster@oneida-boces.org.

Check your email and phone number in ParentSquare. Click on your name in the top right and click My Account. If corrections need to be made, please contact webmaster@oneida-boces.org.