Support Services
The Support Services Division provides high-quality, cost-effective services for component districts and BOCES. Support Services includes administrative along with information and technology functions.
The Division also coordinates the Oneida-Herkimer-Madison Health Insurance Trust and the Central New York School Employees Workers’ Compensation Plan.
Support Services Overview
The Support Services Division provides high quality, cost-effective services for component districts and BOCES. In addition to business, personnel and maintenance operations, this Division also houses the School Safety, Food Services, Records Management and Information & Technology Services.
The Information and Technology Center provides professional direction, staff development, educational media and related information services. These programs are provided to participating school districts in the most effect way, sharing in the development and cost of these services. All programs offer professional leadership, direction and consultation services.
School Business Administrator
COSER 345
A certified school business administrator is shared between two or more school districts to perform business administrative functions as requested by the School Superintendent.
Labor Relations & Board Policy Development Program
COSER 602
The Personnel, Labor Relations and Board Policy Development Program services 20 school districts in a 10-county area. The program provides participating districts with representation and assistance in a variety of personnel and labor-related issues. This service is provided through a cross-contract with Madison-Oneida BOCES.
LABOR RELATIONS
Staff from the Personnel and Labor Relations program negotiate and administer collective bargaining agreements. They also provide in-service programs, research services, grievance representation and day-to-day employee relations consultations. A monthly C.P.I. report and annual instructional, non-instructional, administrative and other wage and benefit surveys are also part of the service. A quarterly negotiations Issues and Answers newsletter is published by the service.
BOARD POLICY DEVELOPMENT
Board Policy Development Program services include consulting services to help districts develop and maintain an effective policy manual. These services include comprehensive policy development, the appraisal, audit and revision of existing policy or an update service to respond to ad hoc requests of individual districts. All projects are individualized to meet the needs and desires of each district.
Energy Services Coordination
COSER 609
A consortium of schools, towns, cities and other BOCES has been formed to purchase natural gas and electricity directly from marketers who then deliver to the local utility. The participants are billed by the consortium, which pays the marketer. This service is provided through a cross-contract with Onondaga-Cortland-Madison BOCES.
Pricing and delivery stability, coupled with many years of experience, provide the municipal customer with worry-free delivery of energy at significant savings.
Cooperative Purchasing
COSER 619
School districts may cooperatively bid items such as custodial supplies, fuel oil, gasoline, bread, milk, ice cream and duplicator paper. Substantial cost savings are realized through bulk purchasing. This service is provided through a cross contract with Madison-Oneida BOCES.

